How Novara Works
Your parents don't download an app. They don't learn anything new. We come to them. Here's exactly how it works.
The breakthrough: We eliminated the tech adoption problem by going to the source. Parents touch zero technology.
You Subscribe
Sign up and tell us about your parents — their location, health conditions, and current doctors. We handle everything from there.
- Choose Digital Guardian ($199/yr) or Care Companion ($499/yr)
- Share your parents' basic details and medical history
- We assign a dedicated Captain in their city
Captain Onboards Your Parents
A trained Novara Captain visits your parents' home. They organize the medical drawer, scan years of paper records, and set up the baseline.
- Physical home visit within 48 hours of signup
- Digitize all existing prescriptions, reports, and records
- Create a comprehensive health profile
- Explain the service to your parents (no tech needed from them)
Daily AI Check-ins
Our AI Assistant calls your parents daily via WhatsApp or regular phone. Simple conversations about medications and vitals — no apps, no buttons.
- "Namaste Uncle, did you take the red pill after lunch?"
- Available in Hindi, English, and regional languages
- Tracks BP, sugar levels, and medication compliance
- Flags any concerning patterns to you and the doctor
Doctor Visit Companion
When your parents have a doctor appointment, your Captain is there. They ask the questions you would ask, record the instructions, and update you immediately.
- Captain accompanies to the clinic/hospital
- Takes notes and records doctor's instructions
- Scans new prescriptions and uploads instantly
- Sends you a summary within 30 minutes of the visit
You Stay in the Loop
Everything flows to your dashboard in real-time. Weekly summaries, trend alerts, and instant notifications when something needs attention.
- Real-time dashboard with all records and vitals
- Weekly health summary emails
- Instant alerts for missed medications or concerning vitals
- Direct line to your Captain for questions
Emergency Protocol
In an emergency, we share your parents' complete medical profile with the hospital before the ambulance arrives. The 'Golden Hour' data that saves lives.
- One-tap emergency data sharing
- Current medications, allergies, conditions
- Recent vitals and doctor instructions
- Hospital coordination support
What to Expect
Within 48 Hours
Captain visits your parents' home and completes onboarding
Within 1 Week
All historical records digitized and uploaded to your dashboard
Daily
AI check-ins begin, keeping you informed on vitals and medications